Professional, Affordable, Technical Support
Whether you're a Solopreneur or a Multi-National Corporation I'm here to offer you Exceptional assistance
Managed Support
At tpnAssist.com, we offer a comprehensive range of Managed IT Support services that cover every aspect of your technology needs
Remote Support
We provide fast and efficient support for any IT issues, whether you need remote troubleshooting or onsite assistance. Our team is always ready to help with any technical challenges your business faces.
Proactive Monitoring
Through continuous monitoring of your IT environment, we identify and resolve potential issues before they cause disruptions. This includes monitoring servers, networks, hardware, and software for optimal performance.
Backup and Disaster Recovery
Data loss can be catastrophic for any business. We implement robust backup solutions and disaster recovery plans to ensure that your data is safe and quickly recoverable in case of any unforeseen events.
Cybersecurity Management
We take a proactive approach to security with firewalls, antivirus solutions, threat detection systems, and regular vulnerability assessments. Our managed cybersecurity services ensure that your business is protected against potential attacks.
Cloud Solutions
Whether you’re transitioning to the cloud or already using cloud-based platforms, we provide expert support and management for your cloud infrastructure. This includes everything from Microsoft 365 management to cloud storage and virtual desktops.
Vendor Management
Managing multiple IT vendors can be complex and time-consuming. With UK IT Services, we handle vendor relationships on your behalf, ensuring that you receive the best solutions and services for your IT environment.
Outsourced Support
Our outsourced IT support services cover a wide range of IT requirements, ensuring that all your technology needs are met under one roof. Here’s a breakdown of what we provide
Vendor Management
Managing multiple vendors can be time-consuming. We handle the management of all third-party IT providers, from hardware suppliers to software vendors, ensuring smooth operations and quicker issue resolution.
About
My name is Peter Knowles, and I've been in the technical support business for over 2 decades and enjoying offering technical support to individuals and companies of all sizes.
At the heart of tpnAssist.com is my passion to assist -- no matter the budget or project size.
I literally love what I do, which means I'm happy to put in the overtime, and pricing is secondary within my business model. While I do need to make a living, you'll find my pricing to be affordable and within reason.
Complete satisfaction is my top priority, that's why I offer a 7-day fix it guarantee and only bill for services after the job is complete. My philosophy is that trust runs both ways. You trust me to fix your problem, I trust you to pay the agreed upon amount once the work is complete.
Throughout the years supporting clients, my knowledge base has grown significantly, covering simple topics, all the way up to advanced ones.
Feel free to read some of the testimonials below from real people who have used my services.
Testimonials
"Had a great communication this past Friday with TPN and via TeamViewer learned a lot about some great configuration settings one can use to take advantage of all that Virtualmin can do.
I have two dedicated servers one for VPS hosting and one for shared hosting and TPN was very helpful in the Virtualmin configurations.
Now i am learning about what Cloudmin has to offer for my VPS hosting.
BTW I purchased both licenses.. Cloudmin and Virtualmin Pro
Thanks to TPN and the guys at Webmin / Virtualmin / Cloudmin..
Hope to get some one on one with TPN in the near future. Keep up the good sharing."
"Thanks for your help and quick response time. I found you on a forum dropping your email 6 years ago and you still responded to me now and helped fix my issues related to Web hosting, websites, routing, and virtual server setups in 5 mins. Very reliable and knowledgeable. Def happy to have you in my corner now."
"I came to TPN looking for a bit of help setting up a dedicated with Virtualmin. This was supposed to be for my client sites, but now they are going to TPN Solutions cheaper than I was paying before, with more options, and amazing, AMAZING support.
Also did I mention they completely secured my box, and setup everything I requested, and even showed me how they did it along the way.
Amazing, just amazing. Goodbye WHMCS, hello Virtualmin!"
"Peter is a very professional and competent freelancer. He's always available to help and very cooperative. We will definitely work with him again in the future!"
"Despite having to work across different time zones we managed to hook up on a couple of occasions. Peter spent a great deal of time helping me during a couple of intense sessions. What started out as a question about Postfix set up through Virtualmin turned into a session reorganizing and rationalizing my routers and network configuration. I have to say that Peter really knows his stuff. He did a great job in sorting out my DNS issues and other things that I had not set up in the best manner.
What was really great is that Peter explained what he was doing and why he was setting things up in a particular way. This is so much better than someone just jumping in and sorting it for you. It really meant I was able to get hold of these issues myself and start using some of the things Peter suggested. By the end I really felt I was getting to understand what was going on. Its like having your own personal master class in Virtualmin. Peter clearly doesn't just know the ins and outs of Virtualmin but he really knows what's going on behind the scene. If you are starting out in the world of Virtualmin like me, it's really fantastic to have the type of support that Peter gives. I'm looking forward to keeping him up-to-date with my progress.
Peter really is fantastically generous with his time. He did a great job for me. If you are a newbie and lost in some dark corner of configuration hyper space Peter is the person to talk to. I totally recommend him."